Terms of service
Terms of Service — Novoma
1. Company Information
Novoma is operated by , aregistered in France under SIRET number , with its registered office at 28 Rue de la Republique, 62144 Acq, France. VAT number:. Share capital: (if applicable).
2. Scope
These Terms of Service govern all purchases made through the Novoma website at novomsia.com. By placing an order, you confirm that you have read, understood, and agreed to these terms.
3. Products and Availability
Products are offered subject to availability. If a product becomes unavailable after you place an order, we will notify you by email and offer either a substitute product or a full refund.
4. Order Process
Orders are placed through our website. The contract between you and Novoma is formed when we send you an order confirmation email. We reserve the right to cancel any order in cases of suspected fraud, pricing errors, or stock unavailability.
5. Pricing
All prices are displayed in euros (EUR) and include applicable French VAT. Shipping is free for all orders within mainland France.
6. Payment
We accept payment by Visa, MasterCard, and PayPal. Payment is processed securely through our payment providers. We do not store your full payment card details on our servers.
7. Delivery
Delivery terms are set out in our Shipping Policy. Delivery is available within mainland France only.
8. Right of Withdrawal
You have the right to withdraw from your purchase within 14 calendar days of receiving your order, in accordance with Article L. 221-18 of the French Consumer Code. Details are provided in our Refund & Return Policy.
9. Legal Guarantees
All products sold by Novoma are covered by the legal guarantee of conformity (garantie légale de conformité) under Articles L. 217-3 et seq. of the French Consumer Code, and the legal guarantee against hidden defects (garantie des vices cachés) under Articles 1641 et seq. of the French Civil Code.
10. Liability
Novoma's liability is limited to the purchase price of the products. We are not liable for indirect or consequential losses. Nothing in these terms limits your statutory rights as a consumer.
11. Personal Data
We process your personal data in accordance with our Privacy Policy and applicable data protection laws, including the GDPR.
12. Applicable Law and Disputes
These terms are governed by French law. Any dispute arising from a purchase shall be submitted to the competent French courts. Consumers may also use the European Online Dispute Resolution platform at
13. Contact
28 Rue de la Republique, 62144 Acq, France | info@novomsia.com | +33 4 72 74 44 30