Privacy policy
Privacy Policy — Novoma
Data Controller
The data controller for the personal data collected through novomsia.com is , registered at 28 Rue de la Republique, 62144 Acq, France. Contact: info@novomsia.com.
Data We Collect
When you place an order or contact us, we collect: name, email address, billing address, delivery address, phone number, IP address, and order history.
How We Use Your Data
We use your data to process and deliver your orders, process payments, respond to inquiries, and comply with legal obligations. With your consent, we may send you promotional emails. You can withdraw consent at any time by contacting us or using the unsubscribe link in our emails.
Data Sharing
We share your data with the following categories of recipients, strictly as necessary:
Payment processors (PayPal and our card payment provider) to process transactions
Delivery carriers to deliver your orders
Website hosting provider for site operation
Email service providers for transactional and marketing communications
We do not sell your personal data to third parties.
Data Retention
Order-related data is retained for 5 years from the end of the relevant fiscal year, in accordance with French commercial law. Marketing data is retained until you withdraw consent or after 2 years of inactivity.
Your Rights
You have the right to access, correct, delete, restrict processing of, object to processing of, and port your personal data. To exercise these rights, contact us at info@novomsia.com. You also have the right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés) at cnil.fr.
Cookies
Our website uses cookies to enable core functionality, analyze site traffic, and improve your browsing experience. You can manage cookie preferences through your browser settings. For more information, see our Cookie Policy [link].
Contact
For privacy-related inquiries: info@novomsia.com | +33 4 72 74 44 30